FAQ
Wireless
1. Question: I have an application in Europe. Does Data-Linc Group offer radio modems that can be used in European Union "EU" countries?
Answer: Yes, we offer the SRM6100-EU serial radio modem and the SRM6310E-EU Ethernet radio modem. Data-Linc designed both of these SRM Family modems to meet European CE Mark and ETSI RF regulations. The SRM-EU modems combine advanced frequency hopping technology and a highly sensitive RF receiver to maximize transmission range and industrial performance while operating within the constraints of EU regulations.
2. Question: Without running wires to the pump or tank, what options do I have if I need to turn on a pump motor and or read a tank level 5 or 10 miles away?
Answer: Data-Linc Group offers two wireless products that can perform these operations the DDAA1000/SRM and the PLR580D. Please contact Data-Linc to discuss the specifics of your application. (Please see our DDAA1000/SRM and our PLR580D product lines.)
3. Question: I have been reading information about cordless phones that use the 900 MHz and 2.4 GHz band. These articles seem to say that 2.4 GHz is better than 900MHz in terms of communication range and noise immunity. Is that true for radio modems as well?
Answer: Advances in consumer wireless telephones led to the marketing declaration that 2.4GHz is better than 900MHz. Although questionably true for them, it is not true for SCADA solutions. 900MHz offers longer distance communications than 2.4GHz because 900MHz antennas are larger than equivalent 2.4GHz antennas (termed aperture). Additionally, 900MHz signals pass through objects (trees, foliage, buildings) with less RF loss than 2.4GHz so again, for both indoor and outdoor applications, 900MHz is best. Some years ago the 900MHz band was relatively noisy and the basically unused 2.4GHz, quiet. Today noise in either band is relatively equal.
4. Question: The application environment is exceptionally noisy electrically (arcing contacts). Will the radio modems be able to cope?
Answer: Noise immunity must be designed into the radio modem. Our SRM and PLR products, due to their design, are extremely immune to these electrical noise sources.
5. Question: The radio modems are required to operate in the vicinity of moving cranes. Will they be adversely affected by the varying multiple paths?
Answer: All wireless radios are affected by multi-path, some more than others. Reflected (multi-path) RF signals follow longer paths to a receiving antenna than direct signals causing negligible to extreme phase shift and signal energy degradation. Changing the reflected path length or radio frequency changes the impact of multi-paths. Because frequency hopping radios continually change frequency they are much more immune to multipath problems than other radio technologies.
6. Question: Radio modems are generally known to time-out occasionally for some tens of milliseconds. Are Data-Linc's models immune to this?
Answer: The quality of your cars ride is influenced by the road on which it is driven; the worse road (think RF path) the worse ride (more time outs). Some cars consistently ride better. Data-Linc radios consistently perform better. They are not immune to time outs (bumps in the radio) but handle them better when they occur.
7. Question: I have a precision real-time SCADA application. Can Data-Linc's radio modems handle this?
Answer: n most cases we can operate in precise real-time, as long as the radios throughput specification is not exceeded and the SCADA application can tolerate radio time delay of approximately 10 to 100 milliseconds, depending on RF path quality.
8. Question: Do exceptional weather conditions significantly impact operation of radio modems in the 2.4GHz band?
Answer: It is a scientific fact that RF energy loss in free space (atmosphere) during exceptional weather occurring anywhere on earth is negligible in either the 2.4GHz or 900MHz license-free ISM bands. That said, customers do experience weather related communications interference such as antennas flexing with wind, moisture penetrating a coax cable, antennas encased with ice, moisture on foliage, etc.
Antennas
1. Question: I need to install an antenna on the top of a tower. Does Data-Linc Group provide lightning arrestors?
Answer: No but our coax cable assemblies are designed to accept a lightning arrestor. Contact Data-Linc Group for a more detailed description of the coax cable assembly you will need for your application. Two companies providing lightning arrestors for purchase are:
Polyphaser Corp.
775-782-2511
800-325-7170
and
East Coast Lightning Equipment
860-379-9072
They will need to know the "RF" frequency of the radio modems (902-928MHz or 2.4-2.4835GHz), if you use a Data-Linc Group standard coax cable assembly the lightning arrestor will need to have a female "N" connector on the modem side and a male "N" connector on the antenna side.
2. Question: I will need to use Yagis. Should I set them up as vertical or
horizontal polarization?
Answer: In a radio network all antennas should use the same polarization. Omni directional dipole antennas are vertically polarized; therefore yagi antennas almost always use vertical polarization.
For other questions or more information, see FAQ page for wireless data communication products or contact Data-Linc Group at (425) 882-2206 or
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